Security

Responsible disclosure for Synapse Tools products.

If you find a security-sensitive issue, report it privately with clear reproduction steps and impact. Public claims should stay aligned with shipped behavior.

Email Security ReportGeneral support
Contactsupport@synapsetools.co
SubjectSecurity Report
IncludeProduct, impact, reproduction steps

Report an issue

What to send.

  • Email support@synapsetools.co with subject line Security Report.
  • Tell us which product is affected and why the issue is security-sensitive.
  • Include steps to reproduce, impact, screenshots, logs, or proof material when useful.

Responsible disclosure

How to share sensitive details.

  • Avoid public disclosure until the report is acknowledged and reviewed.
  • Use encrypted or access-controlled sharing when proof material is sensitive.
  • Flag any special handling requirements clearly in the email.

Security principles

Permissions and integrations should be explainable.

Download Snappy, Focal, and Switcher through their official product pages. Keep your license file private. Focal is an attention aid, not a privacy screen or access-control boundary; Windows secure-desktop prompts and protected system surfaces are outside its control.